Our challenge
One of our main focuses is to ensure that our customers are provided round the clock support even when the business is closed.
Outcome
Frontline allows this support, our customers not only get the peace of mind in being able to speak to someone but also a replication of our high professional customer service standards we lay out as a business.
“Frontline provide a highly professional standard when dealing with our customers, giving us as a business the confidence of continuity when providing support.”
Phil, Head of Customer Contact