Emotional intelligence is an individual’s ability to be self-aware and empathetic, while also being rational. This means that the individual has a good knowledge of themselves, can recognise and understand their own behaviours and emotions, as well as being able to easily identify with the emotions and behaviours of other people. Above all else, having emotional intelligence means that the individual can also act rationally in a situation that needs an empathetic ear. They’ll be able to lead, network, build new relationships, and manage conflicts.
Without our ability to draw on our emotional intelligence, we wouldn’t be able to effectively build relationships. At work, this would mean never really getting to know any of your colleagues or being able to build a good working relationship with them. Workplaces thrive on understanding and being able to work with other people to complete complex projects.
Emotional intelligence isn’t simply a tool we use to make new friends or keep our social lives active, it’s a vital tool in the workplace. Workplaces are full of social interactions, and these interactions are full of people that have different personalities, skills, and a wide range of emotions. Emotional intelligence is present in every action and decision that comes to fruition in the workplace. Those with higher emotional intelligence are more likely to be able to navigate any workplace and lead successful teams. They are the individuals who you go to for advice, and to solve any work-related issues that might occur during the day.