Customers talk! Word-of-mouth marketing is one of the most effective ways to persuade customers to use your service. However if customers are talking about the bad service they have received or experience then it can be hard to recover and gain new customers. Sean

Hi it’s Sean from Frontline Telephone Answering Service. As its Friday I thought I would do something different so here are some random facts that i have found for your amusement. Hope you enjoy! The king of hearts is the only king without a moustache. There are twice as many kangaroos in Australia as there are people. The kangaroo population is estimated at about 40 million. Stressed is Desserts spelled… Read More »

Hi it’s Sean again just writing to say that from Friday 30th July Frontline Telephone Answering Service has selected and employed 5 new members of staff. One of the new members of staff were so eager to start, that he decided to come in today and start his training early! The other new recruits will be in later on in the week once our trainee manager has booked them in… Read More »

  To find out more you can reach a member of our client service team on: 01489 866 630

Excellent service is based on what the customer perceives. Not on what you think it is!

Frontline is now on Youtube. Check out our first video introducing you to the team.

In April Frontline had the pleasure of having a professional photographer come in and take some photos of staff for our new website which will be revealed in the next few months. The photographers name was Michael Palmer, he made the day very enjoyable and relaxing for staff involved. Members of staff were so relaxed with Michael that they were even coming up with ideas for photos which Michael was… Read More »

 Hi it’s Sean again with Frontline just updating you with what is happening at the moment. We have now started to interview candidates and so far so good!! The first interview was yesterday when David returned from annual leave. Today we have been stood up but still have 3 candidates later on in the day so fingers crossed!!

  Hi my name is Sean and on Monday 5th of July I began my placement with Frontline. Prior to this I worked part time as an operator for Frontline while I studied at University and College. I chose to do my placement with Frontline because they have been good to me over the years and I knew that I would be given real responsibilities. On my first day I… Read More »