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Lloyds Banking Group has announced the closure of its Sussex House contact centre in Brighton, with the loss of more than 500 jobs. In the current economic down turn job cuts and closures always seemed likely but with the news of almost 500 jobs cuts at the call centre in Brighton, it begs the question could it be worse than we expected? Is the recession really finally over?? It was… Read More »

  To further enhance our services, we have some very important clients who require a specific amount of customer service from Frontline.  Therefore Frontline have allocated these particular clients with their very own CSA (Customer Service Advisor). These Advisors are fully trained and knowledgeable in every aspect of these client’s needs acting as their very own personal receptionist, ensuring that we not only offer a fast and reliable telephone answering service,… Read More »