Frontline offers a service that helps you to bridge the gap to your customers no matter where in the world they are located, or what language they speak. It is important to be able to connect with your customers in their own language, and that is why we have a multilingual call centre service to assist our clients in any way they see fit.
It doesn’t matter what type of business you are in, there should never be any limit to your potential horizons. Your customer base in the modern world could be from absolutely anywhere, and as long as you have the capabilities to converse with your customers accurately, you can build long-standing relationships.
Our interpreter and translation services ensure that you can gain access to what your customers are really thinking, boosting productivity and efficiency within your organisation and improving customer service standards at the same time. Your customers will be ecstatic that they can talk to you in their first language, it removed plenty of barriers that would otherwise be present and allows you to create a glowing customer service reputation.
We can provide:
- Telephone Ordering Packages
- Translation Services
- Interpreter Services
- Telephone Counselling
- Out of Hours Response Teams
- Call Handling and Reporting
We always provide our new client with a dedicated approach where our staff are highly trained in all aspects of your service and brand. This approach ensures consistency in every language. For more information contact Frontline today on 01489 866630 or info@wearefrontline.co.uk.