Having a robust plan in place for business continuity during crisis situations will ensure that no matter what happens you are fully prepared to minimise disruption, downtime and loss of productivity and profits.
When an emergency situation takes place, one that is completely out of your control, your reaction to those events can shape your reputation and how your customers, suppliers, and the general public perceive your brand. A poor response in a crisis can cause business continuity problems, but also damage a reputation in a few moments, a reputation that might have taken you years to build to that point.
An emergency situation could be something as simple as a fire alarm to power cuts, or more serious weather events and fuel shortages that can impact on the ability of your employees to make it to work or your suppliers and delivery drivers to transport goods. Crisis management should also include provisions to cover for sudden illnesses.
At Frontline we have developed a service to assist our clients during a crisis through the implementation of backup systems and full-support packages. Your service with us could include communication with emergency services or a crisis centre, or with a specific person tasked with taking over communications for your company during the crisis period.
We are always available, with our support team available 24-hours a day, year-round. If you would like to find out more information about how Frontline can help you minimise disruption during a crisis, and to build a strong business continuity process, contact us today on 01489 866630 or email us.