Sean from Frontline Telephone Answering service with the top 5 reasons for a small and start up busineses to use an Answering Service
1.Low cost. With most small companies and starting up businesses the biggest concern will be cost. Which is why using an Answering Service is the perfect solution to those worried that they cannot afford someone to answer their calls. Esspecially if it makes the difference between breaking even and being able to continue operating. Its not just the staffing cost either you will have an increase in cost for equpment and other rescources such as heating, lighting etc. Allow us to take that burden for you. Lets not forget about one of the biggest cost staff holiday allowances which don’t generate any benefit to a business.
2. Time! All small business owners will be working a lot to get their business off the ground and when it’s up why not relieve some of the burdens like answering calls? By usining our services you can now focus on the day to day operations of your business and allow us to worry about your customers calls.
3. Office space! By not having to hire a receptionist you can save yourself a lot of space in your office especially if you’re still operating from home!!
4. You can guarantee to you customers that your calls will be answered even with the snow conditions! Now I cannot talk on behalf of other Answering Services but at Frontline Telephone Answering Service we have not been majorly affected by the snow. This is down to the following reasons firstly we are based on the South coast of England near Portsmouth where snow is quite a rear occurrence and secondly our staff still battle their way through the snow to ensure that they get in. We also have contingency plans in place to ensure that we can answer calls from other locations and to get staff in.
5. Peace of mind in the sense that you don’t have to worry about recruiting and training staff. Also that you don’t have to worry about your calls being answered and that you don’t have to answer the calls yourself. With our highly trained staff you don’t have to worry about the level of customer service that you provide because it will always be to a high standard.